Terms of service
All sales are final. Refunds, exchanges, or cancellations are not accepted once an order is placed. No exceptions.
It is the buyer’s responsibility to know what movies are in their library. No refunds are given for codes that you have redeemed and already own. PLEASE make sure you do not buy a code you already have in your library.
When redeeming a code that you already own, it will still use that code.
THERE WILL BE NO REFUND IF INCORRECT TITLE IS REDEEMED.
THERE WILL BE NO REFUNDS ONCE A CODE HAS BEEN SENT OUT -SCREEN SHOTS OF LIBRARY NEEDED (on special case)-
By making this purchase, you understand that there are no refunds, exchanges, or cancellations are not accepted.
Please don’t hesitate to contact us via live chat for faster service if you need info or concern about certain product.
Email Delivery Process
HOW ARE MY DIGITAL MOVIE CODES DELIVERED ONCE PURCHASED?
Our system *automatically sends out your digital movie codes attached to an email sent to the email address associated with your paypal account.
All of our movies are sent with a link to redeem, simply click on the download and it will bring you to the redemption site. You will receive a digital copy code along with that link. The links are for either VUDU, Lionsgate, Movies Anywhere, Google Play or iTunes.
If you haven’t receive your codes within 2 hrs, please contact us via live chat on site for faster response, so we can fix ASAP. Or you can always contact us via email at email@example.com
We made our priority to email purchased codes as soon as the purchase is made. Most codes are emailed out minutes after order is processed. Due to increased sales volume, we would like to reserve 12 hrs to fulfill you order. If you haven’t receive your codes within 12 hrs, please check your Spam or Junk folders first before contacting us as our email might have landed there. If you don’t see your code(s) in Spam or Junk folder, please contact us ASAP at firstname.lastname@example.org to see if there were any issues with your order.
Monkey Saint is not in the business of sharing personal information. For that reason, Monkey Saint will not share, sell or distribute personal information to a third party.
Monkey Saint may use your personal information and Website usage information collected to provide you with information, customer service, send you notices regarding future releases (for example, in the form of email messages) and otherwise to respond to your requests. Monkey Saint may also use this information for recordkeeping purposes within Monkey Saint.
For security reasons, Monkey Saint does not save or keep credit card information.
* All of codes are instantly delivered, once the payment cleared, not on hold or pending. If hold or pending payment occurred, it won’t be from Monkey Saint’s behalf